Bulls n Bears Entrepreneurship Zone :: The journey so far: Felix Mbugua, co-founder and CEO, Legibra

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Felix Mbugua is the co-founder and CEO of Legibra, a technology firm
headquartered in Nairobi, Kenya. Legibra specialises in domain registration,
hosting, website design, and web application development.


1. Tell us about one of the toughest situations you’ve found yourself in as
a business owner.


A few years ago, while Legibra was coming up, there were just a few
employees. With growth, it got tough when the few employees became
inadequate in number and skillset to deliver to the growing and more
demanding clientele.

This imbalance of growth and human resource (HR) capacity took us through
bouts of contemplating shutting down, dwindling fortunes, and stunted growth
of the business.

We overcame this challenge by putting in place a solid HR policy to ensure
that our growth and human capital investment complement each other. With
time, I have come to learn that HR is the deal breaker between making it and
falling off the wagon.


 2. Which business achievement are you most proud of?


Providing employment to the youth and nurturing their talent to a point
where they realise that their potential is limitless, is my pride. I’m also
most proud of on-boarding every new client, and this is not limited to
influential brands.


 3. Describe your greatest weakness as an entrepreneur.


Compassion. I believe everyone deserves a chance. And, in my quest to give
people chances, I have realised that sympathy/empathy is not always repaid
with loyalty/allegiance and hard work. This has led to investing in people,
who later turn out to be no good, stab you in the back or end up going up
against you.

To ensure that my compassion doesn’t negatively affect my enterprises, I
have disassociated myself from the hiring process and my input is regarded
as merely suggestions, recommendations and/or observations, with which HR is
under no obligation to be in agreement.

The above is anchored on sound HR policies that guide and ensure risk
mitigation. Sections of the HR policy dictate and outline the process of
qualifying candidates for any consideration to join any rank, including
entry level positions such as subordinate staff, internships, graduate
trainees, and the like.


4. Which popular entrepreneurial advice do you disagree with?


That working hard is the secret to success. My take is that one has to work
hard, smart and, more importantly, work with people.


 5. Is there anything you wish you knew about entrepreneurship before you
got started?


Business is tough. There is a need to be patient and resilient.

It is also important to maintain the right mentality and have determination
rather than small tricks and hacks. Understand the essence of building
meaningful relationships with customers and other people. I wish I knew that
there will never be the point of comfort.

As soon as I achieve what I want; I set higher goals.—Howwemadeitinafrica 



Felix Mbugua

 

Invest Wisely!

Bulls n Bears 

 

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