Press Release ::: FBC Bank Enables Mobile Merchant and Bill Payments for Everyone

[Bulls n Bears]

Press Release

 

 

FBC Bank Enables Mobile Merchant and Bill Payments for Everyone



Roy Nyakunuwa (Acting Head- FBC Group Marketing)

 

FBC Bank has enabled a mobile merchant and bill payment solution that allows
anyone with a bank account to enjoy the convenience of making payments using
digital channels such as USSD Codes, Mobile Banking Applications and
WhatsApp Banking on the ZIPIT Smart platform.

 

In simple terms, the new solution allows anyone with a bank account to make
payments at churches (tithes), small to medium enterprises, vendors, tuck
shops, barber shops, saloons, flea markets, among other merchants using a
mobile device without the need to carry a physical ATM Card. Individual FBC
Account and non-account holders are not required to register, as merchant
and bill payment services are available on mobile banking platforms.

 

Commenting on the new development, Roy Nyakunuwa (Acting Head-FBC Group
Marketing) said mobile merchant and bill payments will play a significant
role in mitigating the spread of coronavirus in Zimbabwe. "In the wake of
the highly contagious coronavirus, handling banknotes, touching surfaces and
not maintaining social distance amongst other factors increase the risk of
Covid-19 transmission. Consequently, as a customer-obsessed and health
conscious institution, we have seen it fit to offer a mobile payment
platform as part of our digital transformation thrust and our quest to keep
pace with global and local standards in the financial services sector", he
said.

 

"The FBC ZIPIT Smart Mobile payment solution allows any bank account holder
to execute seamless and swift transactions whilst maintaining social
distancing, as the client will simply pay for goods or services without the
need for touching keypads/touchpads of a POS machine and passing an ATM Card
to the cashier for swiping. This will go a long way towards protecting the
transacting public and cashiers from the risk of Covid-19 infection because
they Matter Most," added Mr Nyakunuwa 

 

Clients can enjoy the convenience of making payments using their mobile
devices by following the simple procedures outlined below: 

 

How to Make Merchant and Bill Payments: FBC Non-Individuals Who Do Not Bank
with FBC Bank or Building Society 

 

Step 1-Enter your Mobile Banking USSD code 

Step 2- Enter 4 digit PIN to access banking menu 

Step 3- Select ZIPIT Smart option; 

Step 4- Select option 1 pay merchant; 

Step 5- Enter the Smart Merchant Code displayed by cashier; 

Step 6- Enter the transaction amount; 

Step 7- Accept confirmation. 

 

Simple Steps to Make Payments- FBC Account Holders

 

Step 1- Dial *220# USSD code 

Step 2- Select banking services 

Step 3- Enter 4 digital pin 

Step 4- Select Merchant payment option 6 

Step 5- Select option 1 which is Zipit smart 

Step 6- Select card or account 

Step 7- Enter merchant code 

Step 8- Enter amount 

Step 9- Press 1 confirm 

 

Pop up message showing the amount, merchant name, merchant code and
reference number. 

 

. Press 1 to return to main menu or any other key to exit. 

 

With the new service, individual account holders will enjoy the benefits of
using mobile phone initiated merchant payments through a merchant code which
is matched to a merchant's bank account instantly; making payments without
using physical ATM Cards and reducing the costs of making payments without
moving funds to mobile wallets. 

 

Any business enterprise: Small to Medium or Corporates with an active FBC
Bank account automatically qualify for receiving mobile payments through
ZIPIT Smart. SME or Corporate accounts who are interested in signing up for
ZIPIT Smart Merchant payments must visit the nearest FBC Bank or Building
Society branch to register to become a ZIPIT Smart Merchant.

 

FBC ZIPIT Smart Merchants such as churches, small to medium enterprises,
vendors, tuck shops, barber shops, saloons, flea markets, among others also
benefit from receiving instant value; associating their merchant ID to an
instant card (possibly) which has less stringent KYC requirements; Increased
business; improved customer loyalty and retention and receiving daily,
weekly or monthly breakdowns detailing number of transactions and
transaction amounts. 

 

FBC Bank continues to make waves in the market with new, innovative and
digitalised products which allow clients to transact without the need for
physical interaction, thereby assisting in curbing the spread of the corona
virus. The bank is strategically poised to deliver seamless services through
state-of-the-art digital channels which deliver 24/7 convenience to its
clients. 

 

Issued on 15 December 2020 

 

Roy Nyakunuwa- Acting Head of FBC Group Marketing 

Group Marketing Division 

FBC Centre, 45 Nelson Mandela Avenue 

Harare, Zimbabwe 

Phone : +263 242 707057/704608/783206 

Cell : +263 731 306 861 

Email : public.relations at fbc.co.zw <mailto:public.relations at fbc.co.zw>  

Website : www.fbc.co.zw <http://www.fbc.co.zw> 

 

 

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